HelperTrack
Get in touch

We’re a real team — and we’d love to hear from you.

Whether you’re stuck on setup, have an idea, or just want to say hello — write to us below. One of us reads it, one of us replies. No bots, no tickets, no queues.

mail The fastest way is hello@helpertrack.app
Pick your inbox

Different things land in different inboxes.

Routing to the right person is the fastest way to get a useful answer.

Specific is better than polite — tell us what you're trying to do, or what went wrong.
lock We reply within one business day.
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Thanks — it's with us.

A real person on the team will read this and write back within one business day. If it's urgent, you can also call the support line in the office card below.

How we work

No office. We work from home — same as you.

We’re a small team scattered across India. Most days we ship from kitchen tables, balconies, and the occasional café. We meet on Zoom, gather in person twice a year, and stay close to the households we’re building for — because we’re running ours too.

6People on the team
4Cities we live in
Day 1Remote since
2×/yrIn-person meetups
schedule
10am – 7pm ISTMon–Fri · we close laptops on weekends
videocam
Always on ZoomInvestor calls, partner intros — just write to set one up
Quick answers

Before you write — these come up most.

If your question is here, you'll get an answer faster from the linked page than from us.

Won’t this feel like surveillance to my helper? keyboard_arrow_down

Helpers see their own day on their own app — what’s planned, what they logged, what they’re owed. They don’t see other helpers’ pay, family contacts outside their role, or live location. We built the helper view first specifically so it never feels like a tracker.

What happens to my data if I stop using HelperTrack? keyboard_arrow_down

You can export every record — attendance, pay, notes — as a spreadsheet, any time. If you delete your home, all associated records are removed within 30 days. We never sell data or run ads.

Is HelperTrack free to use? keyboard_arrow_down

Free to download and use during launch, for both families and helpers. Core attendance and pay tracking will always have a free option for one helper.

Does my helper need a smartphone or email? keyboard_arrow_down

A smartphone is enough — HelperTrack invites work over a phone number, no email required. Designed to run on low-bandwidth connections.

Will it work in Hindi for my helper? keyboard_arrow_down

Available in English and हिंदी. Your helper picks their preferred language independently of the household manager.

Or just install the app first.

Often the quickest way to know if it fits — five minutes, one helper, no commitment.

Get the app — it's free arrow_forward